Shared Services Project Coordinator

Regular

Client Support Center - Southlake, TX 76092

2020 Companies is now hiring a remote Project Coordinator The Project Coordinator (PC) is responsible for supporting the successful execution of client programs and projects through operational coordination, project tracking, reporting support, and cross-functional collaboration. This role partners closely with the Account Management, Operations, Audit, and Scheduling teams to help ensure projects are organized, accurate, and progressing according to timeline expectations.

The Project Coordinator plays a critical role in maintaining project visibility, supporting execution workflows, coordinating administrative and reporting tasks, and helping drive operational consistency across multiple concurrent projects. The ideal candidate is highly organized, detail-oriented, proactive, and able to manage multiple priorities in a fast-paced environment.

• Receive a competitive salary, paid weekly
• Work remotely, from home
• Health/Dental/Vision benefits
• 401K Program with matching
• Paid Time Off
• Paid Holidays
• $30 Mobile Reimbursement
• Scholarship opportunities for employees and direct family members
• Employee Assistance Program
• Leadership Development Program
• Employees' special pricing for multiple clients

Support Account Managers with day-to-day project coordination and execution activities

Assist with project setup activities, including survey creation, Airtable setup, and workflow preparation

Maintain and update project tracking systems, reporting tools, and execution documentation

Assist with scheduling coordination, visit tracking, and execution visibility

Monitor project progress and elevate risks, delays, or completion concerns to leadership and Account Management teams

Support execution reporting, compliance tracking, and project status updates

Assist with tracking and coordinating break/fix, escalation, and revisit activity

Help ensure project documentation remains accurate, organized, and up to date Coordinate cross-functional communication related to project updates, field execution, and operational needs

Support onboarding and administrative setup activities for new projects and workflows

Assist with shipment tracking, inventory coordination, and execution follow-up where applicable

Partner closely with Operations, Audit, Scheduling, and Account Management teams to support successful project delivery

Reporting & System Management Assist in maintaining Airtable, Salesforce, and other project management systems

Support reporting setup and data organization across projects

Review project information for accuracy and completeness

Help maintain standardized project documentation and reporting workflows

Assist with audit tracking and escalation visibility

Support reporting preparation, execution, and recap documentation

Ensure data integrity across project tracking systems and workflows

Provide support across multiple AMs, projects, and client programs as business needs shift

Collaborate cross-functionally with Operations, Audit, Scheduling, Reporting, and Leadership teams

Participate in onboarding, training, and process standardization initiatives

Assist with process improvement and workflow optimization efforts

Maintain professionalism, responsiveness, and strong communication across internal teams

Support team scalability by helping drive consistency in workflows, documentation, and execution practices

• 2–4 years of project coordination, account support, operations coordination, administrative support, or related experience preferred
• Strong organizational skills with exceptional attention to detail
• Ability to manage multiple…