Senior Product Manager, Mobile Apps – Vehicle Productivity and Electrification

Launched in 2023,
Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro. These products and services allow Ford's retail and commercial customers to customize their vehicles like never before with OTA (over-the-air)-driven experiences that grow better over time. Ford is developing leadership at the forefront of connected, digital platforms that will revolutionize every aspect of how vehicles function, the way people interact with them, and the value those vehicles provide.

Ford is developing leadership at the forefront of connected, digital platforms that will revolutionize every aspect of how vehicles function, the way people interact with them, and the value those vehicles provide. Integrated Services creates and markets new customer products and experiences by integrating hardware, software, and services across Ford Blue, Model e, Ford Pro and Lincoln. Within Integrated Services, our Digital Product Team leads the charge on creating innovative software for our customers.

Through listening to customers, research, and a deep understanding of the market, this team leads the future on how Ford can differentiate its vehicles and create experiences customers love.

We are looking for passionate product professionals who will continue to help us redefine the future of mobility. As a Digital Product Manager at Ford, you will work cross-functionally to ensure the products we build will meet and elevate our customers’ experience.

• Define the strategic vision for the Electrification and vehicle productivity experiences within the Ford and Lincoln mobile applications, including the product roadmap and launch/roll-out strategy.
• Translate our customers’ needs into clearly defined technical requirements backed by data and comprehensive industry knowledge.
• Engage closely with engineering, design, and go-to-market teams to make decisions that balance timing, cost, features, and performance while staying true to the product strategy and vision.
• Measure our success and improve our products using principled methods and metrics; conduct product experiments, user interviews and other validation techniques to gather customer feedback and product insights.
• Create artifacts (PRDs, PRFAQs, Strategy Documents) to guide product development work.
• Find innovative ways to accelerate our development, reduce risk, and the overall product development experience.
• Seamlessly manage escalations across stakeholders and influence appropriately.

• Bachelor's degree.
• 5+ years of product management experience in the technology industry.
• Proven ability to effectively utilize Jira for agile project management, including sprint planning, issue tracking, and reporting.
• Domain knowledge across integrated hardware/software products, autonomy, or consumer-facing digital products. The ideal candidate will have a strong understanding of the hardware and software systems required to bring consumer products to market in these sectors.
• Demonstrated ability to achieve strategic goals in an innovative and fast-paced environment, and to evolve product strategy based on research, data and industry trends; excellent problem-solving, organizational and analytical skills.
• A deep passion for your customers, their needs, and for building/shipping products to meet these needs.
• Has built systems where AI operates autonomously and can demonstrate how they made those systems reliable.
• Successfully launched products in a matrix organization and demonstrated ability to manage multiple products in production and their backlogs.
• Strong leadership and communication skills to manage stakeholders across the organization,…