Studio Coach - Poway, CA
Listed on 2026-01-01
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Customer Service/HelpDesk
Bilingual, Customer Service Rep
Join to apply for the Studio Coach - Poway, CA role at Weight Watchers
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Weight Watchers is a global digital health company and the #1 doctor‑recommended behavioral weight health program. For sixty years we have helped millions build healthy habits and live happier lives. We are developing new clinical pathways, integrating third‑party services, and enhancing product personalization. Our digital mobile app is our primary tool, and we are also creating new in‑person experiences with diverse member touchpoints.
WhoWe Are
Our Field Team comprises Coaches and Guides who establish connections with members and create inclusive in‑person communities at our Studio locations. We inspire our members to develop healthy habits by teaching them how to eat healthier while still enjoying their favorite foods, move more, sleep better, and shift their mindset—all while fostering a sense of community and belonging. Each week, our Coaches and Guides work hard to help members achieve their wellness goals and make positive lifestyle changes.
WhatYou Will Do
While having a ton of fun, you’ll be responsible for member engagement, member retention, new member recruitment, and product sales—all while working flexible hours!
Here’s a quick snapshot of what you can expect:
- Deliver an exceptional workshop experience while engaging members with the weekly behavior change curriculum to support their journey.
- Build strong connections in the community on social platforms and seek opportunities to build on‑brand partnerships, attract new members, and create brand awareness, representing WW at internal and external community events.
- Focus on member recruitment and retention by building relationships with members and providing them the support, tools or products they need to be successful.
- Deliver behavior change coaching by ensuring members feel seen, heard and supported—respond to members’ posts with purpose, encouraging them to reflect, learn, problem‑solve and create action plans, welcoming new members.
Here’s what you need to bring to the table:
- Social media savvy or content creator.
- Passionate about wellness and either a current WW member or excited to become one.
- Excellent at active listening to provide our members with assistance.
- Experienced at facilitating a group preferred.
- Able to travel to our workshop locations within the territory.
- Interested in a flexible, part‑time schedule.
Base salary may vary depending on skills, experience, and location. This role is also eligible for a comprehensive benefits package and an annual bonus program.
US Pay Range$18 – $21 USD
We encourage our employees to come into the office 1‑2 days/week.
Equal Employment OpportunityIt is our priority to cultivate a diverse and inclusive workplace. We are committed as individuals, as an organization, and as fellow humans, to advocate for and support our employees, our members, and our communities. We are proud to be an equal opportunity employer and we do not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability.
By agreeing to participate in our process, you agree that any information we collect is subject to our Privacy Policy.
Legal ComplianceUnder Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a polygraph examination or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Weight Watchers complies with all applicable Rhode Island Workers' Compensation laws (Chapters 29-38 of the R.I. General Laws). Eligible employees are covered by worker's compensation insurance for work‑related injuries or illness.
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