Field Engineer

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.

How do we do this? With our people. They break through limitations and expectations– not once in a career, but every day. They help move our company, and the world, forward.

At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.

Come break through with us.

Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry. This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications.

The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.

Field Engineer(s) provide on-site and remote technical assistance globally to both internal and external customers and support field projects, training classes, corporate owned manufacturing facilities, Product Line Management, and Commercial Sales and Marketing.

• Master optical test and splice equipment and procedures required to perform work you're leading.
• Travel to customer sites to install, test, and document fiber optic communication systems.
• Perform as a Project Leader with the responsibility for coordinating and executing all facets of a fiber optic network installation.
• Instruct fiber optic training courses at various Corning locations, regional locations, and at customer sites.
• Provide technical assistance to internal and external customers via the Technical Support Line.
• Provide on-site technical assistance and solving problems for various Corning customers at various locations.
• Complete on-site investigations of potential product issues raised by customers.
• Act as the primary means of field remediation to resolve quality issues at customer sites.
• Conduct product evaluations on both Corning and competitor products.
• Actively pursue, obtain and report competitive information to Product Line Management, Manufacturing and Sales/Marketing.
• Provide recommendations to Sales, Manufacturing and Field Engineering to solve quality and/or field related problems.
• Coordinate project and support-related travel and logistical activities and plans as assigned.
• Travel to manufacturing facilities when needed to share technical knowledge of product deficiencies witnessed in the field.
• Provide global technical support of HSDC’s.

• Up to 75%.
• Must be able to obtain a U.S. Passport.

• Monday – Friday, standard business hours.
• Willingness to work outside of normal scheduled business hours when necessary.

• Bachelor of Science Degree in a technical field from a recognized college or university.
• Will consider degree in Physics, Math, Computer Science, or similar subject areas.
• Prefer degree in Engineering degrees in;
  Electrical, Mechanical, Chemical, Civil or similar subject areas.

• Technical writing ability, with emphasis on effective presentation of detailed concepts.
• Knowledge of construction and project planning procedures.
• Some related work experience and/or military background in telecommunications.
• Prior supervisory / functional management experience – or – training.
• Fluent Language Skills in Spanish, French or Portuguese (written and spoken) a plus.

• Must be willing to remain in this position for a minimum of two years.
• Must be able to pass a background check, drug screening and driving record check.
• Must not be color blind – distinct color acuity is…