Field Engineer

Field Engineer at Corning Incorporated.

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Requisition Number: 72082

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.

We work globally with a culture that pushes our people to break through limitations and expectations every day. Bring impact by connecting the unconnected, driving the future of automobiles, transforming at-home entertainment, and ensuring delivery of lifesaving medicines.

Field Engineers provide on-site and remote technical assistance globally to internal and external customers, supporting field projects, training classes, corporate-owned manufacturing facilities, Product Line Management, and Commercial Sales and Marketing.

• Master optical test and splice equipment and procedures required to perform work.
• Travel to customer sites to install, test, and document fiber optic communication systems.
• Serve as Project Leader with responsibility for coordinating and executing all facets of a fiber optic network installation.
• Instruct fiber optic training courses at various Corning locations and at customer sites.
• Provide technical assistance to internal and external customers via the Technical Support Line.
• On-site technical assistance and problem solving for diverse Corning customers.
• Complete on-site investigations of potential product issues raised by customers.
• Serve as the primary field remediation contact for quality issues at customer sites.
• Conduct product evaluations on Corning and competitor products.
• Actively pursue, obtain and report competitive information to Product Line Management, Manufacturing and Sales/Marketing.
• Provide recommendations to Sales, Manufacturing and Field Engineering to solve quality and/or field related problems.
• Coordinate project and support-related travel and logistical activities as assigned.
• Travel to manufacturing facilities to share technical knowledge of product deficiencies witnessed in the field.
• Provide global technical support of HSDC’s.

• Up to 75% of the time.
• Must be able to obtain a U.S. Passport.

• Monday – Friday, standard business hours.
• Willingness to work outside normal scheduled business hours when necessary.

• Bachelor of Science Degree in a recognized technical field.
• Will consider degrees in Physics, Math, Computer Science, or similar subject areas.
• Prefer degrees in Engineering;
  Electrical, Mechanical, Chemical, Civil or similar subject areas.

• Technical writing ability, with emphasis on effective presentation of detailed concepts.
• Knowledge of construction and project planning procedures.
• Some related work experience and/or military background in telecommunications.
• Prior supervisory / functional management experience – or – training.
• Fluent language skills in Spanish, French or Portuguese (written and spoken) a plus.

• Must be willing to remain in this position for a minimum of two years.
• Must be able to pass a background check, drug screening and driving record check.
• Must not be color blind – distinct color acuity is required.
• Must be able to work in varied indoor and outdoor environments.
• Must be able to lift parcels and equipment up to 50 lbs.
• Must be able to climb ladders and work from aerial lifts.
• Must possess a valid driver’s license.
• Must have a primary means of transportation to support local travel.

This position does not support immigration sponsorship.

Salary range: $60,410.00 – $83,065.00, full time. Starting pay depends on location, market demand, experience, training, and education.

• Company-wide bonuses and long-term incentives tied to key business results.
• 100% company-paid pension benefit with fixed contributions, plus matching contributions to your 401(k) up to 7-12% of pay.
• Health and well-being benefits: medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs,…