Collections Manager

Collections Manager at FIRST ONSITE, LLC

Begin each day with a focused effort to recover outstanding receivables efficiently and professionally. You will own the company's collections program, coordinating with the Legal department and third‑party providers to ensure actions align with policies and regulatory standards. By tailoring communication strategies, you will maximize collections while maintaining strong relationships, resolving discrepancies, and preventing potential escalations. Your transparency and attention to detail keep internal teams and clients informed, ensuring accuracy across accounts receivable statements for multiple regions.

Beyond daily operations, you will mentor and train internal teams on collections best practices, fostering a culture of accountability and continuous improvement. Your leadership drives financial performance and ensures processes run smoothly, positioning the company for long‑term success. If you thrive on strategy, precision, and collaboration, this role offers the chance to make a meaningful impact every day.

• Manage and coordinate accounts receivable collections, including multi‑regional client accounts
• Administer the collections program in collaboration with Legal and third‑party providers
• Develop and implement effective correspondence and telephone collection techniques
• Ensure compliance with industry best practices, regulations, and standards
• Advise internal stakeholders on collection account status and client issues
• Handle, diffuse, and proactively prevent escalated collection communications
• Participate in collection meetings and act as liaison between clients and internal teams
• Generate and distribute accounts receivable statements internally and externally
• Train and coach internal teams on collections best practices
• Assist with client payment coordination and perform other collections‑related duties

• Bachelor's Degree or equivalent work experience
• Minimum of 5 years of finance/collections experience in a mid‑ or large‑sized organization
• Experience implementing process improvements or changes
• Experience with Net Suite preferred
• Restoration and/or construction experience preferred

First Onsite provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

First Onsite (and its Companies) participates in E‑Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employer's Form I‑9 to confirm work authorization.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Third‑party resume submissions are not accepted. Any resume submitted will be considered the property of the company, and the company will not be held liable to pay a placement fee.

Job Posted by Applicant Pro