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Job Description & How to Apply Below
As a Billing Analyst, you will be instrumental in identifying and resolving payment issues. Your responsibilities include processing account adjustments, investigating billing discrepancies, and analyzing customer complaints. Strong analytical skills and effective communication are essential for successful interactions with internal and external stakeholders.
Key Responsibilities:
• Identify and resolve payment processing issues
• Process account adjustments for customers
• Investigate and correct billing discrepancies
• Analyze billing dispute requests promptly
• Maintain accurate billing information in systems
Requirements:
• Grade 12 education with related coursework
• One year of recent, related experience
• Knowledge of billing and metering calculations
• Strong analytical and customer service skills
• Proficient in relevant software applications
Utilize your analytical approach and customer service expertise to elevate billing accuracy in your role as a Billing Analyst in Kelowna.
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