Patient Registration​/Cashier​/Health Records Clerk

Job Overview

South Okanagan General Hospital has an exciting opportunity for a Casual Patient Registration, Cashier, Health Records Clerk to join their team in Oliver, B.C.

Position works: 07:00 to 15:00, 08:00 to 16:00, 12:00 to 20:00, 16:00 to 20:00. Days off are rotating. Shift range is 0 to 37.5 per week with short‑notice and pre‑scheduled shifts. The role offers competitive wages, shift premiums, employer‑paid training and an Employee & Family Assistance Program.

• Completes Patient Registration documentation for the admission of patients by interviewing patients, relatives or friends to obtain personal information and proof of eligibility.
• Explains Admission form, eligibility policies, room differentials and obtains signatures on forms as required.
• Scheduling, booking and communicating appointment information to staff, patients, physicians' offices and/or nursing units.
• Requisition s diagnostic tests and procedures.
• Receiving payments for a variety of patient bills and sundry accounts, balances daily cash, prepares bank deposits and cash reports, maintains petty cash accounts.
• Performs accounts receivable duties, receiving and inputting charges/payments, posting billing information and issuing change and receipts.
• Identifies available bed booking options and communicates these options.
• Receives and records patient valuables for safekeeping.
• Assembles charts/files, identifies and processes corrections in medical records, release of information, calculating and maintaining statistics, entering information into appropriate registries and databases.
• Retrieves, organizes and maintains filing systems for patient records, reports, paper and electronic documentation.
• Reviews admission/discharge forms or reports for correct insurance classification.
• Performs hospital switchboard duties as required.
• Provides information and directions to visitors and handles telephone inquiries such as patient room numbers and visiting hours.
• Produces a variety of correspondence including letters, memoranda, medical reports, forms, medical billings from rough draft, general instruction and/or recording devices.
• Receives, opens and redirects the hospital’s incoming mail.
• Performs other related duties as assigned.

• A 5-minute typing test (45+ NWPM) from a recognized institution, completed within the past 48 months.
• A Medical Terminology Certificate.
• A resume outlining two years’ recent related experience, or an equivalent combination of education, training and experience.
• A cover letter stating your availability to start in a new position and on-call, casual work (days of the week).

Ready to love where you live and work? Apply today!