Office Manager

Join Our Team as an Office Manager!  Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care. For over 25 years, we have dedicated every day to the happiness of retirees.
Human Focus – Creativity - Excellence
We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today!
Location  Regency Retirement Resorts have 9 locations in the Okanagan, including Vernon, Penticton, West Kelowna, and Kelowna. This position is on site  Description  Are you a customer service professional with strong administrative & accounting skills? Do you enjoy a fast-paced environment and meeting deadlines? Are you ready to take your experience to the next level?
As our next Office Manager, you will be a pivotal member of our Retirement management team focused on handling all the behind-the-scenes activities that happen within the retirement residence. In this role, your primary focus will be engaging with residents, ensuring all their needs are met and working through any concerns they bring forth. You will also manage resident records, ensuring they are up to date.

You will handle accounting functions for the residence including Accounts Receivable and Accounts Payable, Payroll & Benefits and Scheduling, ensuring accuracy and timely processing. In addition, you will lead and engage team members dedicated to consistently delivering an exceptional living experience for our residents. This role also has a strong focus on ensuring all administrative processes are in compliance with internal and regulatory compliance standards.

As this position involves managing within a 24/7 operation, you must maintain flexibility in your schedule. You will oversee the receptionists, providing training and guidance, and will personally manage the reception desk when necessary.

Your role will encompass shaping the first impression of the new residents, both in person and over the phone, making your team’s contribution pivotal to the overall sales experience.
The Office Manager will have a schedule of Wednesday to Sunday, with the possibility of changing to Monday to Friday based on operational needs 8:00 AM - 4:00 PM.
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Perks and Benefits   Competitive Benefits Package.
A supportive and collaborative work environment.
Complimentary meal provided during shifts.
Opportunities for professional growth within Regency Retirement Resorts and within Cogir Real Estate (Parent Company with over 370 properties in North America).
The chance to make a meaningful difference in the lives of seniors.

Education and Experience   Minimum of two (2) years of administrative experience in an office setting
Proficiency in Microsoft Office Suite (Word, Excel)
Familiarity with Workday, Kronos, and Yardi operating systems is advantageous
HR knowledge (recruitment, employee onboarding, payroll) is considered an asset
Supply management and inventory control knowledge is considered an asset
Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.
Skills for Success   Customer service
Organization and time management
Attention to detail
Communication
Problem-solving, conflict resolution
Computer proficiency (Microsoft Office, email, and office software)
Financial management (budgeting, expense tracking)
Decision-making
Event planning and coordination
Salary  Salary: $50,000-$55,000 Annually based on prior work experience. Actual compensation will be determined based on relevant factors such as skills, experience, location, and internal equity, and is expected to fall within the…