Operations Administrator II at FedEx

Join Fed Ex as an Operations Administrator II, pivotal in managing hub and station operations. This role requires excellent customer service, clerical skills, and attention to detail.

The Operations Administrator II at Fed Ex handles clerical and administrative tasks across various operational areas. With a focus on linehaul and records management, you will address and manage damaged and misdelivered packages efficiently. This role involves being the first point of contact for customer issues, ensuring timely solutions while optimizing delivery times.

Key Responsibilities:

• Perform clerical tasks across hub and station operations

• Manage records for quality assurance and customer service

• Address damaged or misdirected packages promptly

• Serve as a primary contact for customer inquiries

• Support a fast-paced environment with multitasking duties

Requirements:

• High School Diploma or GED required

• Two years of clerical or customer service experience

• Proficient in Microsoft Office and web applications

• Effective communication and organizational skills

• Ability to work varying shifts based on business needs

Bring your organizational skills and customer service expertise to Fed Ex, ensuring smooth operational functions.