Canadian Tire Automotive Service Advisor

Position: Canadian Tire Automotive Service Advisor Role
Location: Penticton

Join Canadian Tire as an Automotive Service Advisor, specializing in customer service and vehicle knowledge. Work to ensure complete satisfaction for every patron in this vital communication role.

Your position as an Automotive Service Advisor will focus on managing customer needs and expectations while ensuring quality service delivery. You will collaborate with technicians, handle customer concerns, and streamline operations within the Service Centre. Your goal is to foster an environment of trust and communication, enhancing the overall customer experience.

Key Responsibilities:

• Evaluate and review repair orders with customers

• Schedule appointments and manage work orders

• Communicate repair updates clearly with customers

• Proactively manage customer inquiries and concerns

• Collaborate on improving Service Centre operations

Requirements:

• Knowledge of market trends in automotive services

• Effective communication and problem-resolution skills

• Familiarity with computerized work order systems

• Basic keyboarding and math proficiency

• Valid driver's license for province of employment

Elevate customer service excellence and operational efficiency as an Automotive Service Advisor at Canadian Tire.
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