Senior Product Coordinator

When you join Okanagan College, you’re joining a team that’s transforming lives and communities.
Every course you create, every student you support and every connection you build, it all matters.
Be a part of a vibrant campus community, where the work you do every day truly makes a difference.
Desired

Start Date:

November 16, 2026
Appointment End Date :
July 16, 2027
Salary range: $35.07 to $40.07
Classification:
Support Services Coordinator II
Bargaining unit:
Support
Type of appointment:
Non-Regular Full-time

Schedule:

Monday
- Friday 8:00-4:30 (negotiable)
Special Instructions to Applicants:
8 month contract with possibility of extension
Shortlisted internal candidates must notify the current Support Staff Bargaining Chairperson and People Services if they want a Union Observer during interviews and final selection of candidates
Your Opportunity   The Senior Product Coordinator, Digital Experience drives the priorities and continuous evolution of key digital products that serve learners, employees, and the institution. This role identifies opportunities for improvement, builds the case for change, and takes ownership of product vision, roadmap development, backlog management, and prioritization. This isn't a support role — it's an ownership role, accountable for guiding initiatives from concept through to implementation and ensuring digital products deliver meaningful, measurable outcomes.
Reporting to the Associate Director, Digital Experience, the Senior Product Coordinator sits at the intersection of business, technology, and user experience — translating complex organizational needs into clear roadmaps, aligning cross-functional teams around shared priorities, and ensuring every product decision connects back to institutional objectives and real value for the people the College serves.
Functions and Duties   Lead and evolve the digital experience vision for learners and staff — ensuring it directly supports Okanagan College's digital strategy and delivers measurable outcomes.
Champion user-centered thinking across every product decision, from discovery through delivery and continuous improvement.
Leverage analytics, user feedback, and service insights to validate priorities, measure performance, and drive ongoing optimization.
Ensure solutions are accessible, intuitive, and built around the real needs of the people who use them every day.
Lead the product lifecycle from discovery through delivery, adoption, and continuous improvement, with accountability for user experience and business impact.
Identify and prioritize initiatives across products and platforms, translating complex business and user needs into a clear, outcome-driven roadmap.
Develop forward-looking plans for how systems, integrations, and platforms need to evolve — building a cohesive, scalable, and future-ready digital environment.
Lead the full product lifecycle: discovery, delivery, adoption, and continuous improvement — with accountability for both user experience and business impact.
Work closely with the AI & Automations Development Team Lead to ensure product priorities and technical feasibility are always in sync.
Lead backlog management, sprint planning, acceptance criteria, retrospectives, and release coordination to keep delivery consistent and efficient.
Coordinate across technical, design, and operational teams to ship high-quality, user-centered solutions — balancing speed, quality, and value.
Support change management and release readiness to ensure solutions land well, get adopted, and deliver their intended impact.
Identify opportunities to automate workflows, simplify processes, and reduce friction across institutional digital services.
Stay curious about emerging digital trends, tools, and capabilities — and bring…