Central Dispatcher/Customer Service
Job in
Kelowna, BC, Canada
Listed on 2025-12-30
Listing for:
Mariostowing
Full Time
position Listed on 2025-12-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Mario's Towing is growing and we are looking to add to our towing family in Kelowna!
We're currently looking for a Fulltime Central Dispatcher to join our team.
Responsibilities- Answering phones, emails
- Working directly with customers to book tows
- Working directly with drivers in all locations, giving call information and clearing
- Maintaining Customer Service with Team Members and Customer's
- Vehicle knowledge an asset.
- Must have computer skills
- Able to work under busy conditions
- Have excellent communication skills dealing with customers, drivers, co-workers, team members and management.
- Able to work without supervision.
- Able to work within a team environment
- Strong Multitasker and Positive Attitude
- Strong Organizing Skill
- Answer incoming customer inquiries
- Offer support and solutions to customers in accordance with the company's customer service policies
Wage: $21-$23.00 per hour
Benefits- Casual dress
- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care
- Extended Health Benefits after 3 months.
- 8 hour shift
- Day shift
- Afternoon shift
- Holidays
- Weekend availability
- English
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