Customer Service

Position: U-Haul Customer Service Role
Become a vital part of U-Haul in Kelowna, British Columbia as a Customer Service Representative! This role focuses on assisting customers and managing rental equipment through advanced technology.

At U-Haul, you'll work within a supportive team to ensure customers have a smooth experience. Your duties will include aiding clients with U-Haul products, inspecting equipment, and managing transactions with smart devices. You'll also receive valuable on-the-job training to foster your professional development.

Key Responsibilities:

• Assist customers with all U-Haul products and services

• Manage equipment rentals using U-Scan technology

• Clean and inspect equipment, ensuring quality and safety

• Answer inquiries and educate on U-Haul offerings

• Process rental returns and prepare invoices diligently

Requirements:

• High school diploma or equivalent experience

• Valid driver’s license with a positive driving record

• Physical ability to lift equipment weighing over 50 lbs

• Certification will be provided for propane and forklift operations

• Commitment to ongoing education through U-Haul University

Leverage your customer service talents at U-Haul and embrace a dynamic role while gaining industry knowledge!
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