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Customer Service Associate at E.B. Horsman
Job Description & How to Apply Below
Join E.B. Horsman & Son as a Customer Service Associate in Penticton. This full-time position focuses on providing outstanding counter service in a supportive and collaborative environment.
As a Customer Service Associate, you'll assist customers by interpreting their needs, ensuring accurate orders, and resolving concerns.
Your role involves multi-tasking within the warehouse, managing shipments, and maintaining organized stock levels. Effective communication and a customer-oriented mindset are essential for success.
Key Responsibilities:
• Act as the main contact for incoming customer issues
• Ensure accurate order assembly and shipping
• Manage inventory and perform warehouse maintenance
• Build customer relationships through responsive service
• Collaborate with team members to optimize operations
Requirements:
• Experience in customer service is a plus
• Understanding of warehouse roles and responsibilities
• Intermediate knowledge of computer applications
• Basic math skills needed
• High school diploma or equivalent mandatory
Bring your commitment to excellent service and join a team dedicated to community support with E.B. Horsman & Son.
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Position Requirements
10+ Years
work experience
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