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Customer Experience Associate Branch
Job in
Kelowna, BC, Canada
Listed on 2026-06-09
Listing for:
Scotiabank
Full Time
position Listed on 2026-06-09
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep, Client Relationship Manager, Banking & Finance -
Sales
Customer Success Mgr./ CSM, Client Relationship Manager, Banking & Finance
Job Description & How to Apply Below
As a key member of the Canadian Banking Branch Network, this role focuses on understanding customer needs and providing solutions throughout their banking journey. You will utilize your customer service skills, sales abilities, and technological knowledge to foster lasting relationships with clients. This role emphasizes performance in a collaborative team environment aimed at customer satisfaction.
Key Responsibilities:
• Identify and understand customer needs effectively
• Process transactions on a daily basis
• Cultivate long-term customer relationships
• Support branch targets through sales opportunities
• Introduce clients to mobile banking solutions
Requirements:
• Demonstrated customer service experience
• Technical aptitude for promoting digital solutions
• Flexibility with work scheduling
• Ability to manage simple sales interactions
• Desire to learn and contribute to team success
Focus on enhancing customer experiences at Scotiabank's Kelowna branch.
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Position Requirements
10+ Years
work experience
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