Resort Guest Services Agent

Location: Osoyoos

Why Work For Us
Located on the traditional lands of the Osoyoos Indian Band, in the town of Osoyoos, working at Spirit Ridge Resort is a very fun opportunity to be in the heart of the South Okanagan. Where else in Canada can you find a resort with a golf course, two pools, beachfront water sports, onsite winery and a first nations cultural center all in one place?

All this in the warmest place in Canada, surrounded by fruit orchards, wineries, breweries and Canada’s warmest lake.

What You Will Do
As our  Resort Guest Services Agent  you are the nerve center of our hotel/resort operations responsible for creating a memorable guest experience with helpful and welcoming service while creating the first and last impression for our guests. As a Resort Guest Services Agent this position is responsible for guest arrival and departure experience, processing payments and completing guest transactions to ensure guest satisfaction is met and exceeded.

Resort Guest Service Agents must be able to work in a busy/hectic environment and stand for their shifts.

What You Need

An easy conversationalist

Tech‑savvy systems expertise

Multi‑tasker who makes it all look easy

An eagle eye for the details

Strong problem‑solving skills

Able to be on your feet all day

Front desk experience preferred but solid customer service experience is accepted

What’s In It For You

Company events

Subsidized staff housing

Discounts on water sports, spa, wine & golf

Discounted staff menu and free continental breakfast food in staff lounge

Free on‑site parking

Employee, friends & family rates at Hyatt’s worldwide

Benefit plan, including extended health, dental, life insurance and a group RSP program that is matched up to 3.5% for full‑time permanent employees

#J-18808-Ljbffr