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Customer Service Representative at EBus
Job Description & How to Apply Below
In this position, you will help customers at every stage of their journey, from check-in to boarding. Your responsibilities include booking and modifying reservations, managing payments, and providing vital information to travelers. You'll play a crucial role in ensuring comfort and support for our passengers.
Key Responsibilities:
• Assist customers in person, by phone, and online
• Manage bookings, changes, and cancellations with precision
• Process payments and maintain accurate records
• Support passengers during check-in and luggage handling
• Keep the office environment organized and welcoming
Requirements:
• Flexibility for evening, weekend, and holiday shifts
• Strong communication and interpersonal skills
• Ability to maintain composure in busy environments
• Detail-oriented with excellent organizational abilities
• Familiarity with Microsoft Office preferred
Bring your positive energy and problem-solving skills to EBus & Red Arrow for an enriching work experience.
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