Client Service Representative

Enhance client relationships with CIBC as a Client Service Representative located in Kelowna. Be the frontline support for clients, assisting with transactions and managing accounts effectively.
At CIBC, you will be a vital member of our Personal and Business Banking Team. This full-time role engages diverse clients in a fast-paced Banking Center, emphasizing client experience through problem-solving and technology utilization. Your expertise in financial services will help clients achieve their banking goals while ensuring exceptional service.

Key Responsibilities:

• Manage client accounts and assist with daily banking needs

• Connect clients to appropriate CIBC team members

• Resolve client issues through effective problem solving

• Leverage technology to educate clients on banking apps

• Engage with clients for meaningful relationship building
Requirements:

• Dedicated to providing excellent client service

• Strong problem-solving skills with client-first mentality

• Passionate about continuous learning and growth

• Flexible to work evenings and weekends

• Legally eligible to work in Canada
Bring your client engagement skills and passion for service to CIBC in Kelowna.
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