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Host and Guest Representative at Playtime Casino

Job in Kelowna, BC, Canada
Listing for: Gateway Casinos and Entertainment Limited
Full Time position
Listed on 2026-06-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Casino
  • Entertainment & Gaming
    Customer Service Rep, Casino
Job Description & How to Apply Below
Step into the role of Host and Guest Representative at Gateway's Playtime Casino, where your friendly demeanor and service skills create memorable guest experiences. Help us maintain a welcoming atmosphere.

You will be responsible for engaging with guests, answering their queries, and providing solutions to enhance their experience. Bringing at least one year of customer service experience will earn you a spot in a supportive and fun work environment.

Your role includes sharing information about promotions and assisting with event implementation.

Key Responsibilities:

• Greet and assist guests with their needs

• Provide insights on events and entertainment

• Enroll guests in loyalty programs

• Support promotional activities on-site

Requirements:

• Minimum one year experience in related field

• Proven high level of customer service

• Strong communication and organizational skills

• Ability to multitask in a busy environment

• Friendly, patient approach with guests

Your welcoming personality and service focus will enhance the guest experience at Gateway's Playtime Casino.
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