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Service Booking Specialist

Job in Kelowna, BC, Canada
Listing for: Bannister Automotive Group
Full Time position
Listed on 2026-06-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 21 - 25 CAD Hourly CAD 21.00 25.00 HOUR
Job Description & How to Apply Below
Position: SERVICE BOOKING SPECIALIST
Drive Your Career Forward with Bannister — We’re Hiring a Service Booking Specialist!

Join the Bannister Automotive Group Team as a Service Booking Specialist!

Looking for a fast-paced office role with a supportive team, great schedule, and strong earning potential?

Bannister Automotive Group is hiring a Service Booking Specialist to support our dealership service departments across BC and Alberta.

Our centralized booking team plays an important role in the customer experience by helping clients schedule and manage their service appointments while supporting multiple dealership locations. This is a high-energy, team-oriented role focused on customer communication, organization, and relationship building.

What We Offer

Monday to Friday daytime hours only

No evenings or weekends

Starting wage of $21/hour plus performance incentives

Many team members earn the equivalent of $25/hour or more through bonuses and incentives

Extended health benefits

Paid training and ongoing support

Positive, team-focused work environment

Long-term growth opportunities within Bannister Automotive Group

We’re currently hiring for maternity leave coverage, with potential for a long-term opportunity for the right candidate.

What the Role Looks Like

Answering inbound customer calls

Booking and adjusting service appointments

Following up with existing customers regarding recommended maintenance and service

Supporting multiple dealership service departments

Managing customer information and appointment details accurately and efficiently

Working closely with internal teams to provide a smooth customer experience

What We’re Looking For

Strong communication and customer service skills

Comfortable working on both phones and computers throughout the day

Organized and detail-oriented

Positive attitude and strong teamwork skills

Ability to multitask in a fast-paced environment

Automotive experience is not required. We’re happy to train the right person.

Why Bannister?
The Bannister Automotive Group believes our people are our greatest asset. Our team is made up of long-term employees who genuinely enjoy working together in a supportive, collaborative environment where hard work is recognized and rewarded.

If you’re looking for a career opportunity with a company that values growth, teamwork, and customer experience, we’d love to hear from you.

Apply today!

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