Part Time Customer Service Agent

Join Pacific Coastal Airlines as a part time Customer Service and Ramp Agent in Kelowna, British Columbia. Engage with passengers, handle baggage, and ensure smooth flight operations in a dynamic environment.

In this permanent on-call position, you’ll serve customers by checking baggage, booking changes, and resolving service disruptions.

Your role involves marshalling and de-icing aircraft and supporting the deplaning and boarding processes. We're looking for a safety-conscious, service-oriented individual to contribute to our welcoming atmosphere.

Key Responsibilities:

• Check baggage and enforce excess weight charges

• Answer calls for flight reservations and changes

• Resolve service disruption issues for passengers

• Marshall, de-ice, and assist aircraft during boarding

• On-load and off-load all passenger and cargo items

Requirements:

• Experience in a customer-facing role

• Valid BC driver’s license preferred

• Ability to work under pressure

• Clear communication skills for difficult conversations

• Capable of lifting up to 70 pounds

Bring your customer service expertise to enhance the experience for travelers with Pacific Coastal Airlines in Kelowna.
#J-18808-Ljbffr