Client Services Associate

Position: CIBC Client Services Associate
Become a pivotal part of CIBC as a Client Services Associate in Kelowna. This role focuses on delivering exceptional client service while addressing financial inquiries and needs.

As a Client Service Representative, your main responsibilities will involve assisting clients with transactions and connecting them with specialized services. This full-time, on-site position requires flexibility to work across different banking centers, accommodating evening and weekend shifts.

Your role supports clients in achieving their financial objectives effectively.

Key Responsibilities:

• Facilitate meaningful client interactions and account management

• Resolve client inquiries and provide tailored solutions

• Promote mobile banking applications for enhanced client engagement

• Connect clients with appropriate CIBC team experts

• Ensure client satisfaction through high-quality service delivery

Requirements:

• Experience in client-facing roles

• Strong digital skills and adaptability

• Excellent problem-solving capabilities

• Ability to work as part of a diverse team

• Client-focused mindset with an emphasis on empathy

Drive impactful client experiences at CIBC with your commitment and service-oriented approach.
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