Client Services Associate
Job in
Kelowna, BC, Canada
Listed on 2026-07-03
Listing for:
CIBC
Full Time
position Listed on 2026-07-03
Job specializations:
-
Customer Service/HelpDesk
Bank Customer Service, Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Become a pivotal part of CIBC as a Client Services Associate in Kelowna. This role focuses on delivering exceptional client service while addressing financial inquiries and needs.
As a Client Service Representative, your main responsibilities will involve assisting clients with transactions and connecting them with specialized services. This full-time, on-site position requires flexibility to work across different banking centers, accommodating evening and weekend shifts.
Your role supports clients in achieving their financial objectives effectively.
Key Responsibilities:
• Facilitate meaningful client interactions and account management
• Resolve client inquiries and provide tailored solutions
• Promote mobile banking applications for enhanced client engagement
• Connect clients with appropriate CIBC team experts
• Ensure client satisfaction through high-quality service delivery
Requirements:
• Experience in client-facing roles
• Strong digital skills and adaptability
• Excellent problem-solving capabilities
• Ability to work as part of a diverse team
• Client-focused mindset with an emphasis on empathy
Drive impactful client experiences at CIBC with your commitment and service-oriented approach.
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Position Requirements
10+ Years
work experience
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