Lindsey Veterinary Client Service Specialist

Help create a welcoming environment at Lindsey Veterinary Hospital as a Client Service Specialist.

Your role is crucial in ensuring exceptional care and communication between clients and their pets.

In this position, you will serve as the first point of contact, delivering top-tier client assistance while managing the operational flow at the front desk. Responsibilities include greeting clients, scheduling their visits, and keeping precise records. Handling inquiries with compassion and professionalism will be key in providing support during sensitive times.

Key Responsibilities:

• Greet clients and their pets with a warm, professional attitude

• Efficiently schedule appointments and maintain the calendar

• Accurately check-in and check-out patients with detailed records

• Assist clients with questions about services and payments

• Coordinate medical record requests and ensure accurate documentation

Requirements:

• Must have a high school diploma or equivalent

• At least 1 year of experience in customer service

• Familiarity with office software, particularly PIMS

• Strong interpersonal skills for a compassionate work environment

• Flexibility to work evenings, weekends, and holidays as required

Support Lindsey Veterinary Hospital in delivering outstanding care and client service through your expertise as a Client Service Specialist.
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