E.B. Horsman Customer Service

Position: E.B. Horsman Customer Service Opportunity
Location: Penticton

Drive customer satisfaction at E.B. Horsman & Son in Penticton, BC, by taking on the Customer Service - Counter Sales role. Engage with clients while managing inquiries and orders in a full-time capacity.

In this vital position, you will be responsible for providing excellent customer service, ensuring accurate order processing, and supporting sales through effective communication.

Your role involves troubleshooting customer issues, assembling orders, and carrying out warehouse tasks, making your contributions essential to the overall customer experience at our growing company.

Key Responsibilities:

• Act as the primary liaison for customer interactions

• Troubleshoot issues and recommend appropriate solutions

• Assist with order assembly, packing, and shipping

• Support inventory management and warehouse maintenance

• Effectively handle customer requests and inquiries

Requirements:

• Minimum 1 year of customer service experience

• Basic mathematical and technology skills

• High school diploma required

• Comfortable with warehouse duties

• Strong organizational abilities needed

Join E.B. Horsman & Son to leverage your customer service skills in a supportive team environment.
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