Customer Service Desk Associate at Walmart

Elevate your customer service skills with Walmart Canada as a Customer Service Desk Associate in Kelowna, BC. Deliver engaging support while ensuring smooth store operations and customer satisfaction.

In this role, you'll serve as a key point of contact for customers r responsibilities will include processing refunds, handling customer inquiries, maintaining records, and ensuring accurate item scanning. This position is ideal for candidates seeking to thrive in a fast-paced retail environment while representing Walmart's values.

Key Responsibilities:

• Process refunds and returns accurately per company procedures

• Support customers with friendly assistance at the service desk

• Maintain accurate sales tax-exempt records

• Handle damaged merchandise and verify returns

• Ensure correct item scanning for return to sales floor

Requirements:

• Must be 16 years of age or older

• Ability to manage high task volume effectively

• Flexibility for varied shifts, including evenings

• Physically able to stand and lift 20-50 lbs

• Attention to detail and organization

Contribute to a positive customer experience while building your career with Walmart Canada in Kelowna.
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