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Job Description & How to Apply Below
Join CMH Heli-Skiing & Summer Adventures as a Transfer Coordinator in Kelowna, BC. This seasonal role involves customer interaction while managing transportation logistics for a seamless guest experience.
As part of the team, you'll serve as the first contact guests meet during their travel, requiring a focus on high-level service and integrity. This casual position runs from late November to late April and insists on a flexible schedule. You will be instrumental in ensuring that logistical processes run smoothly, from trip reporting to direct guest assistance.
Key Responsibilities:
• Finalize trip reports and adherence to safety guidelines
• Engage guests with surveys to gather feedback
• Liaise with lodge staff on transportation updates
• Respond promptly to guest inquiries and requests
• Exhibit a confident and friendly demeanor while hosting
Requirements:
• Preferred background in tourism or service sectors
• Experience delivering high-quality customer experiences
• Strong problem-solving abilities and collaborative spirit
• Proficient in effective communication techniques
• Willingness to adapt to fluctuating demands during peak season
Bring your organizational skills and passion for customer service to enrich the CMH experience for every guest.
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