Job Description & How to Apply Below
Kelowna, BC | Full Time | Permanent
Make Your Work Matter
At Baptist Housing, we believe every senior deserves to experience life well in supportive, caring communities, and the work you do here helps make that possible.
When you join us, you’re not just building a career. You’re joining a purpose-driven team that values collaboration, growth, and wellbeing. You’ll be part of an organization where your voice matters, your work has impact, and your contributions are recognized.
The Opportunity
We’re looking for a Quality and Education Coordinator to join our team.
In this role, you ll help ensure our quality, education, and clinical resources are organized, accessible, and consistently presented across the ministry. Working closely with educators, practice leaders, and team members, you ll coordinate projects, maintain policies and learning materials, and provide administrative support that keeps key initiatives moving forward. You ll play an important role in supporting continuous improvement by helping implement new processes, educational programs, and quality initiatives while fostering collaboration across teams and external partners.
Your work will help create the strong foundation of quality, learning, and operational excellence that enables our teams to provide exceptional care and support, helping seniors experience life well.
What You’ll Do
Maintain and update policies, forms, educational materials, and clinical resources across online and written platforms.
Support educators and practice leaders with online course design, formatting, and resource management.
Coordinate quality assurance and quality improvement projects, including the implementation of new policies, processes, and education programs.
Schedule meetings, prepare agendas, record and distribute meeting minutes, and provide administrative support to the Quality and Education team.
Develop and maintain team resources such as reports, presentations, spreadsheets, directories, and communication materials.
Coordinate travel, bookings, event logistics, expense reporting, and project support for the Vice President, Wellness and the Quality and Education team.
Manage user access to designated SharePoint sites and Point Click Care accounts.
Collaborate with internal teams and external partners to support ministry-wide initiatives and educational opportunities.
Conduct research and contribute to ongoing improvements in processes, resources, and team operations.
What You Bring
Education
High school diploma
Completion of a recognized post-secondary Business Administration program or equivalent education or experience; education or training in web design is considered an asset
Formal or informal training in the use of SharePoint, Microsoft Word, Excel, Outlook and Adobe Acrobat Professional
Experience
A minimum of 3 years experience as an administrative assistant at a corporate level or an equivalent combination of training and experience
History of serving in a clinical environment preferred.
Skills & Competencies
Strong communication and relationship-building skills
Ability to manage multiple priorities in a dynamic environment
Strong problem-solving and critical thinking abilities
Proficiency in Excel, Power BI, SQL, etc.
Who You Are
You care deeply about seniors and find real meaning in work that makes a difference. Compassion, respect, and integrity come naturally to you — they re just who you are.
You take initiative, work independently, and adapt when priorities shift. You re coachable, growth-minded, and bring a positive energy that people around you notice.
Relationships come easily to you. You communicate well, navigate conflict gracefully, and take your responsibility to residents and colleagues seriously — including their privacy and trust.
You appreciate the value of consistency and doing things well — and you re genuinely curious about how to do them even better. You thrive in an environment that s always learning and improving.
And you re looking for more than a job — you want to be part of a community where your work genuinely matters.
Who we are
At Baptist Housing, every day is an opportunity to help seniors…
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×