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Team Lead, Academic and Career Advising

Job in Kelowna, BC, Canada
Listing for: The University of British Columbia
Full Time position
Listed on 2026-09-06
Job specializations:
  • Education / Teaching
    Academic Advising & Student Services
Salary/Wage Range or Industry Benchmark: 7727 - 11112 CAD Monthly CAD 7727.00 11112.00 MONTH
Job Description & How to Apply Below

Staff
- Non Union Job Category M&P - AAPS Job Profile AAPS Salaried
- Student Management, Level C Job Title Team Lead, Academic and Career Advising Department UBCO | Program Support | Academic and Career Development Compensation Range $7,727.33 - $11,112.00 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position.

In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Job Summary This position works on a centralized team that serve all students at UBC Okanagan. This position is responsible for delivering and evaluating student services to support student learning based on the specific and unique student needs. This position works closely with advisors to provide support with the most complex student cases and works closely with students throughout their degree to encourage success and retention.

This position is responsible for not only providing academic support, but also student engagement programming to enhance academic and career outcomes. This position will lead departmental projects and oversee a group of advisors.

Organizational Status

This position works independently and with initiative under the general supervision of the Director, Academic, Career and Experiential Education. This position provides consultation to Associate Deans, and may work with Deans, Directors, Unit Heads, Committees, Managers, and other faculty and staff.

Work Performed
  • Academic & Career Advising Team Lead:
    Acts as first point of contact for all advisors to bring or escalat
  • Co-facilitates ACD advising meetings with a focus on student case consultation.
  • Collates key topics and issues from student advising that can be addressed through advocacy channels.
  • Utilizes assessment strategies to understand and address gaps in services and programs
  • Assesses and evaluates current services and provide recommendations for services improvements with consideration for enhancing the use of technology.
  • Drafts, collaborates, revises and implements policies and procedures related to advising services with support from AVPSO project manager
  • Meets regularly with the Director to share information and identify areas of concern and/or complex problems that require consultation
  • Connects with campus partners (Vancouver and Okanagan) to streamline advising functions (Example - CCR and LOP).
  • Attends weekly cross campus meetings as well as working groups.
  • Assists students in determining their academic, personal and professional goals and identifying appropriate academic courses and programs that support attaining those goals.
  • Advises students on work integrated learning and skill building opportunities that enhance their career readiness.
  • Discusses job search strategies, provides labour market information, and student career outcomes information to current students and alumni.
  • Assists students with course selection to ensure they meet degree requirements, program prerequisites, and career goals.
  • Interprets and advises on university policies and procedures.
  • Supports both faculty and students with issues related to academic progression (full and blocked classes, waivers, transfer credit, academic concessions, late withdrawals and additions), and other issues as they arise.
  • Annually evaluates student performance to ensure students are meeting requirements and, as needed, adjudicate student records for graduation eligibility.
  • Develops and maintains a knowledge base of worldwide educational systems in order to advise students participating in exchange programs or considering taking courses outside of UBC's Okanagan campus and advising students coming from other global educational systems.
  • Evaluates and approves student requests to study outside UBC's Okanagan campus.
  • Evaluates requests for academic concession and provides appropriate advice, action and follow-up.
  • Identifies students in crisis, either personal or academic, and provides support as well as advice on academic options and personal support services on campus.
  • Acts as liaison between students and faculty/departments to facilitate appropriate resolution of disputes.
  • Advises students on developing career plans and provides referrals to other appropriate campus units for further exploration.
Faculty Specialist responsibilities
  • Participates fully in academic and career advising specific to their designated faculty and works consultatively with the Associate Dean(s) and faculty members.
  • Leads a group of 3-4 advisors within the larger advising team.
  • Provides advice and guidance to faculty committees regarding the development of new courses, how courses might fit academic requirements and how new courses apply to degrees.
  • Provides input into curriculum redesign and advises on experiential learning and practicum…
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