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Customer-Focused Slot Attendant

Job in Penticton, Kelowna, BC, Canada
Listing for: Gateway Casinos and Entertainment Limited
Full Time position
Listed on 2026-07-15
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep, Casino, Event Manager / Planner
  • Customer Service/HelpDesk
    Customer Service Rep, Casino, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 20741 - 29540 CAD Yearly CAD 20741.00 29540.00 YEAR
Job Description & How to Apply Below
Position: Customer-Focused Slot Attendant Role
Location: Penticton

Elevate guest experiences as a Slot Attendant at Gateway Casino, where customer service meets the thrill of gaming.

Your role centers around managing reservations, providing payout assistance, and maintaining a fun casino atmosphere.

Located at Cascades Casino, this casual position suits those passionate about customer interactions and fast-paced environments. Key tasks involve not only ensuring compliance with gaming procedures but also staying abreast of promotions to keep guests engaged. You'll handle cash operations, conduct payouts, and ensure machines are well-stocked while facilitating a vibrant gaming atmosphere.

Key Responsibilities:

• Promote ongoing casino promotions and initiatives

• Manage slot reservations and player interactions

• Ensure adherence to gaming policies and internal controls

• Verify monetary payouts and manage cash floats

• Monitor slot machines for prompt service delivery

Requirements:

• Customer service expertise in fast-paced settings

• Cash handling experience with the public

• Familiarity with slot machine functions is a plus

• Willingness to stand for extended periods

• Commitment to professional growth in the gaming industry

Harness your customer-oriented mindset to create unforgettable experiences for guests at Gateway Casino.
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