Drop Team Member

Job Type: Casual

Wage Rate: $18.25/hour

The Gateway to Your Future

Retrieves, sorts, counts, and reconciles daily cash and coin receipts from different areas within the facility; prepares deposits for daily revenues in an accurate, secure, and efficient manner in accordance with proper policies and procedures.

• Full benefits package for full-time employees
• Retirement savings plan
• Exciting, supportive and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

• Performs slot machine drop pulls: collects cash/ticket cassettes from all electronic gaming machines and, where applicable, replaces with empty cash/ticket cassettes.
• Performs table games drop pulls: collects cash or poker-chip drop boxes from all table games and, where applicable, replaces with empty drop boxes.
• Participates in the float preparation, loading and unloading of ticket redemption machines and, where applicable, ATMs and NRTs.
• Performs Pull Tab machine, Keno machine, and vending machine cash and coin collections (at applicable sites).
• Counts and reconciles monies collected from slot machines, poker tables, and, where applicable, table games, Pull Tab machines, Keno machines, and vending machines.
• Prepares daily deposits for Slots, Lotteries, Food and Beverage and Table Games (as applicable).
• Verifies and reconciles money delivered from the bank or a vending machine company.
• Prepares cash and coin floats for specific stations (e.g., Food and Beverage; Guest Services).
• Replenishes Pull Tab machines. (at applicable sites) Ensures and documents proper Machine Maintenance.

• Good communication skills
• Ability to obtain IGCO license
• Physical ability to perform duties, including repeated squatting, kneeling, bending, lifting, pushing and pulling
• Self-motivated and works well with minimal supervision in a fast‑paced environment
• Detail oriented, reliable, punctual, efficient, and diligent in duties and responsibilities
• Ability to work in a team environment and collaborate effectively
• Ability to operate cash and coin counting machines
• Working knowledge with computer skills in spreadsheets

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada with 31 gaming properties in British Columbia, Ontario and Alberta. Across its entire portfolio, Gateway currently employs approximately 7,000 people and features approximately 380 table games (including poker tables), 14,204 slots, 76 food and beverage outlets and 564 hotel rooms. A multi‑pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands.

This has dramatically improved the gaming customer experience and also attracts new gaming and restaurant customers. Some of Gateway’s proprietary brands include Grand Villa Casino, Cascades Casino, Starlight Casino, Playtime Casino, Match Eatery & Public House, Atlas Steak + Fish and Chow Lucky Noodle Bar.

Gateway is a proud Canadian company that strives to choose Canadian products and local services. In 2022, Gateway celebrated 30 years in the business of gaming.

Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team‑Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.