Bylaw Enforcement Officer; Temporary

Bylaw Enforcement Officer (Full-Time Temporary)

The City of Penticton is looking for one full-time temporary (12 months) Bylaw Enforcement Officer to be based in Penticton, B.C. The position reports to the Bylaw Services Manager (or designate) and involves administrative, inspectional, and regulatory work to enforce bylaws related to property use, buildings, safe public places, parking, business regulations, zoning, noise, and signage.

Key responsibilities include:

• Bylaw Enforcement
  • Coordinate the investigation and inspection of a customer issue/complaint with a goal of resolving recurring bylaw offences
  • Provide public assistance and supporting evidence in the prosecution of municipal bylaw offences/dispute adjudication process
  • Conduct regular foot and bike patrol of parks, trails, beaches and other public spaces to educate and enforce bylaws and be a visible presence throughout the city-working in all-weather conditions and in various terrains
  • Liaise with other city departments, regulatory and safety agencies such as the RCMP, Fire Department, community partners, etc. to resolve issues collaboratively
  • Through proactive patrols, identify persons in medical distress and contact appropriate agency
  • Multitask in a highly stressful situations and environments
  • Manage all assigned calls for service – input notes, evidence and photographs
  • Maintain notes and data, and prepare and deliver written and verbal reports as requested by Bylaw Services Manager or designate
  • Assist with training of new officers, which includes explanation and demonstration of duties and functions through an ‘Officer Coaching program’
• Public Engagement
  • Provide public education and enforcement of all municipal bylaws
  • Assist with customer bylaw inquiries including front counter response as required (i.e., in absence of Bylaw Intake Administrator)
  • Provide educational programs in the community

Required Knowledge, Abilities &

Skills:

• Knowledge of City bylaws, adjudication hearings and City layout
• Knowledge of municipal bylaws and penalties
• Knowledge of bylaw enforcement officer authority, rules of evidence, adjudication process and court proceedings
• Knowledge of computer systems for gathering, tracking and recording investigative information
• High level of tact and diplomacy skills
• Problem solving and decision making skills
• Intermediate to advanced computer skills
• Ability to provide effective written and verbal communication
• Ability to handle and resolve confrontational situations and dispute management skills
• Ability to exercise discretion and sound judgement
• Ability to maintain positive community relations with community partners/stakeholders
• Ability to work flexible shifts as needed – including evenings and weekends

Required Education, Training &

Experience:

• 1+ years experience dealing with the public in a municipal regulatory capacity
• Conflict management and resolution training
• Completion of Grade 12, supplemented by Bylaw I and Bylaw II certification (Justice Institute of British Columbia or equivalent) or an equivalent combination of education, training, and experience

Required License(s) and Clearance:

• Valid B.C. Driver’s License
• Must obtain and maintain acceptable Criminal Record Check – Vulnerable Sector

Compensation based on skills and experience is an hourly rate of $39.65 – $43.72 (Pay Grade 13, 40 hours per week (12 months), CUPE) along with a host of excellent benefits including:

• Additional 15.5% pay in lieu of fringe benefits, vacation, and statutory holidays
• Free on-site parking
• Tickets to local concerts, hockey games, and employee appreciation events
• Annual golf tournament, wellness initiatives, and team-building activities
• A picturesque waterfront location with access to world-class outdoor recreation and a progressive, community-oriented work culture

We welcome applicants from Indigenous peoples, people of colour, all genders and expressions, 2

SLGBT2

QIA+, persons living with disabilities, and others who reflect our diverse community. If you require accommodations during the recruitment process, please let us know – we will support you.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

This position is only open to those legally entitled to work in Canada.