Coordinator | Physician Quality Improvement
Position Summary
Interior Health is hiring a term specific full-time Coordinator | Physician Quality Improvement who is passionate about making a difference in health care.
This is a term-specific position until December 20, 2027 or until the return of incumbent.
Location:This position is flexible within the Interior Health region. The successful candidate will be available to attend occasional meetings in Kelowna, B.C., as well as some travel within the region and to Vancouver.
What we offer:
- An attractive remuneration package
- Excellent career prospects
- Employer paid training/education
- Employer paid vacation
- Employer paid insurance premiums
- Extended Health & Dental coverage
- Work-life balance
- May be eligible to contribute to Municipal Pension Plan
The salary range for this position is $63,484 (min) to $79,355 (midpoint) to $91,259 (max) per annum, based on 1.0 FTE. Interior Health typically establishes salaries within the minimum and midpoint of the salary range based on qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.
How will you create an impact:The Coordinator, Physician Quality Improvement (PQI), provides confidential administrative and project management support to the PQI, Spreading Quality Improvement (SQI), and Alumni Initiatives – a joint collaboration between the Specialist Services Committee (SSC) and Interior Health (IH).
The Coordinator provides leadership and is responsible for supporting the PQI/SQI/Alumni programs by collaborating with internal and external partners to design and deliver program events and education; supporting program operations including budget management, invoicing, and contracting and reporting; supporting program governance and internal/external communication and promotion; administrative duties as required; assessing and evaluating activities as part of the PQI and SQI initiatives and contributing to ongoing program-based quality improvement activities.
Whatwill you work on:
- Works with the Manager, PQI to introduce, update and/or implement new or changed processes, structures, and systems for the PQI/SQI/Alumni initiatives to ensure the team and faculty are operating under a consistent set of guidelines; identifies areas for quality improvement and forwards concerns to the Manager for follow up action; updates appropriate program documentation as needed.
- Participates in the development, implementation, maintenance and evaluation of the PQI/SQI/Alumni program, policies, and standard work in collaboration with the Manager, PQI.
- Coordinates the delivery and presentation of various PQI/SQI training modules to participants by ensuring all physician support and related training activities are delivered on time and within budget; assists in the development and delivery of the training modules and/or content, as requested; works with Manager, PQI, PQI education lead and Physician Advisor.
- As needed supports the coordination of the delivery and presentation of various Alumni training and engagement activities to participants by ensuring all physician support and related training activities are delivered on time and within budget; works with Manager, PQI, and Physician Advisor.
- Acts as the point person for the participants throughout the training experience to ensure program deliverables are received and meet program expectations; surveys the various PQI quality indicators and the progress of the quality improvement initiatives by identifying successful practices; shares information with the Manager and PQI team.
- Custom develops messages and shares with physicians through one-way and two-way communication methods such as oral presentations, message briefs for key partners, and website content development and promotion.
- Works with assigned staff to respond to PQI queries and complaints; reviews participant feedback and comments for any issues/concerns regarding the various modules including course content and presentation; coordinates recruitment and alumni support services for the participants including providing cohort project coordination; collates feedback including suggestions for improvement; escalates significant issues to the Manager or designate, as for resolution and/or further clarification.
- Works closely with the Manager, PQI, Physician Advisors, and SSC partners to develop and implement a communication plan, which includes program advertising and branding, highlighting projects, quality-related targets, education, and resources…
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