Coordinator | Medical Administration

Interior Health is seeking permanent full-time Coordinator, Medical Administration who is passionate about driving meaningful changes in healthcare.

As part of a collaborative leadership team, this role works in close partnership with a second Coordinator, Medical Administration to lead and support medical administrative services across Interior Health. The successful candidate will bring strong leadership, communication, and human resource management skills, along with a demonstrated ability to build effective relationships, foster collaboration, and support the achievement of strategic and operational priorities.

This is an exciting opportunity for a relationship-focused leader who thrives in a dynamic environment and is committed to supporting high-quality medical administrative services across the organization. Occasional travel throughout the Interior Health region is required.

The worksite location is flexible within the Interior Health region.

• An attractive remuneration package
• Excellent career prospects
• Employer paid training/education
• Employer paid vacation
• Employer paid insurance premiums
• Extended Health & Dental coverage
• Work-life balance
• May be eligible to contribute to MPP

The salary range for this position is $69,218 (min) to $86,522 (midpoint) to $99,501(max) per annum, based on 1.0 FTE. Interior Health typically establishes salaries within the minimum and midpoint of the salary range based on qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

The Coordinator, Medical Administration, within an assigned budget, supports the efficient and effective administration of the support functions to medical staff throughout Interior Health (IH). The Coordinator provides day-to-day support and ongoing performance management of the Medical Administrative Assistants (MAAs) to the Chiefs of Staff and the Executive Medical Director Administrative Assistants (AAs) located across IH sites according to IH policies and procedures, provincial policies, and IH Medical Staff Bylaws and Rules.

The Coordinator leads within a complex matrix environment which includes an extensive geography, physicians who provide services as independent contractors as well as senior leaders within IH, other Health Authorities, and the Ministry of Health. The Coordinator also effectively participates as a member of the Medical Affairs team fostering ongoing collaboration, communication, and integration.

• Implements priorities for medical administrative services across IH and organizing workflow in order to meet the needs and/or requirements of all Executive Medical Directors (EMDs), Chiefs of Staff (CoS) and Department Heads within the context of changing environments.
• Responsible for medical administrative staff human resources management including recruitment and selection.
• Responsible for day-to-day supervision of work assignments, grievance management, and determining and planning for staff training needs.
• Establishes goals, objectives, and performance standards for medical administrative services and staff; evaluates staff performance and directing corrective or disciplinary actions, up to termination, if necessary.
• Leads medical administrative services teamwork and engagement.
• Collaborates with and provides direction to the AAs and MAAs with a focus on integrating, coordinating, and standardizing portfolio activities related to the IH strategic plan and the Medical Affairs strategic plan including the operationalization of these plans.
• Builds and maintains relationships with management and staff within IH and other key partners and other interested parties (public and private) for the purpose…