Patient Services Specialist at FYidoctors

Location: West Kelowna

Enhance patient experiences as a Patient Services Specialist at FYidoctors Kelowna. Engage with patients, manage appointments, and support eye care services in a full-time role.

FYidoctors Kelowna - Spall Plaza is seeking a dedicated Patient Services Specialist to join its team. This full-time position requires exceptional customer service and communication skills, as you'll greet patients, manage check-ins and check-outs, and perform pre-testing.

Your role ensures seamless clinic operations while delivering top-tier patient care.

Key Responsibilities:

• Welcome and assist patients at the clinic

• Conduct pre-testing for eye care support

• Manage appointment scheduling and billing

• Oversee eyewear pick-ups and repairs

• Provide outstanding customer service to patients

Requirements:

• Previous retail experience is a plus

• Strong multitasking skills in a fast-paced environment

• Proficient with MS Office and technology

• Excellent communication and interpersonal abilities

• Adaptable team player with a growth mindset

Deliver exceptional service and support within the vibrant clinic environment at FYidoctors Kelowna.