Temporary Application Support Technician Position

Support City Hall's IT operations as an Application Support Technician on a 10-month term. This role involves providing accessible assistance for business applications and optimizing user workflows.

We seek a customer-focused professional to fill this position. As an Application Support Technician, you will manage application incidents, facilitate user inquiries, and participate in system documentation efforts. Your contribution will enhance service delivery and support overall efficiency within the IT landscape.

Key Responsibilities:

• Resolve application-related incidents and inquiries

• Investigate and troubleshoot system issues

• Assist with access support and documentation updates

• Create training materials to aid user competencies

• Participate in testing and validation of system enhancements

Requirements:

• Diploma in Computer Science or similar area

• Minimum of 2 years of experience in support roles

Bring your technical expertise and problem-solving skills to improve the application services at City Hall.
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