Network Systems Analyst; Temporary

Penticton is a vibrant, innovative waterfront city known for its commitment to sustainability, community well-being, and economic opportunity. With a strong focus on good governance, collaboration, and service excellence, the City is dedicated to enhancing the quality of life for residents, businesses, and visitors alike.

As one of the most active development regions in British Columbia, Penticton features a diverse mix of large-scale and complex construction projects.

Penticton has been recognized as one of Canada’s most livable cities, according to latest rankings by The Globe and Mail, ranked as the eighth most livable medium-sized city in Canada. Nationally, Penticton earned high marks for access to amenities (11th in Canada), #11 for midlife transitions and #11 for retirement, as well as #13 for young professionals. Penticton also placed within the top 20 in the categories of raising kids (#19), contributing to an overall ranking of 35th across Canada.

Rooted in agriculture and surrounded by natural beauty, Penticton is known for its orchards, wineries, and craft breweries—making it one of Canada’s top wine destinations. More than 100 years since its incorporation, Penticton continues to grow as a place to live, work, and play.

The City of Penticton is looking for a full-time temporary (3 months) Network Systems Analyst
,based in Penticton, B.C.

Reporting to the IT Supervisor, Security & Operations, the Network Systems Analyst role supports the stable operation of the in-house computer network. This includes planning, designing, installing, configuring, maintaining, and optimizing all network hardware, software, and communication links while ensuring minimal network downtime. The person will also diagnose, resolve, and document hardware and software network problems in a timely and accurate fashion, and provide end-user training and support where required.

Key Responsibilities:

• Collaborate with users and the IT team to create optimal network design topologies and configurations.
• Work with end users and department heads to identify and document required network service levels. Work to meet service level agreements with end users.
• Aid in the development of business continuity and disaster recovery plans, and maintain current knowledge of plan executables. Respond to emergency network outages in accordance with business continuity and disaster recovery plans.
• Prepare and ensure accuracy of documentation, procedures manuals, and help sheets for the network, including data, voice, and video systems.

Acquisition & Development

• Support development and implementation of networking projects and new technology installations.
• Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts. Evaluate and recommend for purchase of networking hardware and software products.
• Write technical specifications for the purchase of networking hardware and software products.
• Maintain up-to-date knowledge of networking contracts and supervise contract-based installations.

Operational Management

• Ensure network and IP connectivity of all workstations, application servers, and back-end IT infrastructure.
• Install, configure & maintain all network hardware and equipment, including routers, switches, voice gateways, UPSs including all network-related virtual appliances.
• Utilize security solutions, including firewall, endpoint security and intrusion detection systems to protect the network infrastructure
• Monitor and test network performance and provide network performance statistics and reports.
• Receive and respond to incoming service desk tasks regarding network incidents and service requests.
• Perform on-site analysis, diagnosis, and resolution of complex network…