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Customer Claims Support Specialist

Job in Kelowna, BC, Canada
Listing for: MSX International
Full Time position
Listed on 2026-09-19
Job specializations:
  • Insurance
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 55000 - 75000 CAD Yearly CAD 55000.00 75000.00 YEAR
Job Description & How to Apply Below
Elevate your career at MSX International as a Customer Claims Support Specialist, focusing on claim accuracy and customer liaison. Ideal for those with OEM experience.

In this full-time role, you will provide crucial support by assisting dealers with claim entry and serving as a communication link between headquarters and stakeholders. Your expertise in reviewing claims and answering queries will directly impact customer satisfaction and operational efficiency. Bring your strong analytical skills and attention to detail to this dynamic position.

Key Responsibilities:

• Review claims submitted by dealers for accuracy

• Field questions on claim entries from internal and external staff

• Develop and maintain essential program reports

• Communicate with customers about high-value claims

• Troubleshoot issues related to rejected claims

Requirements:

• 3-5 years claims experience

• Experience with warranty coverage review

• Strong problem-solving and organizational skills

• Proficiency in written and verbal communication

• Detail-oriented with Microsoft Word knowledge

Utilize your claims expertise to enhance operations at MSX International.
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