Post Office Manager at Shoppers Drug Mart

Location: West Kelowna

Lead and manage postal services with Shoppers Drug Mart in West Kelowna, BC. Drive customer satisfaction and maximize revenue in a full-time managerial role.

As a Post Office Manager, you will oversee retail postal services, ensuring exceptional customer experiences and adherence to cash handling protocols. This full-time position requires effective training of staff and implementation of loss prevention strategies. Your leadership will help cultivate a quality team committed to service excellence.

Key Responsibilities:

• Guide staff to demonstrate core values consistently

• Train and coach Post Office employees effectively

• Oversee compliance with cash handling and store standards

• Ensure exceptional customer service beyond expectations

• Enforce loss prevention policies rigorously

Requirements:

• Experience in retail and cash handling

• Strong interpersonal and communication skills

• Proven time management and organizational abilities

• Ability to work flexible shifts, including nights and weekends

• Commitment to outstanding customer service

Take charge of postal operations with Shoppers Drug Mart and enhance customer service in West Kelowna.