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Quality Supervisor

Job in Kelowna, BC, V1P 0A1, Canada
Listing for: CTDI
Full Time position Listed on 2026-11-15
Job specializations:
Salary/Wage Range or Industry Benchmark: 70000 - 110000 CAD Yearly CAD 70000.00 110000.00 YEAR

Job Description & How to Apply Below

  • Identify and institute corrective action investigations, determining root causes and defining corrective/preventive action measures.
  • Interface with customer quality representatives concerning problems with quality assurance and assure that effective corrective action is implemented, including conducting internal and external audits and validation reports of CAR’s implemented.
  • Support safety processes, requirements and culture.
  • Support the ISO/ & TL-9000 V R6.1/R5.5 certification process and maintaining quality System.
  • Report to Branch Manager on quality issues, trends and losses. Managing monthly KPI reports for branch.
  • Manage and conduct monthly Safety meetings and monthly audits and inspections of equipment.
  • Manage and drive 5S housekeeping audits and reports.
  • Drive Quality Management systems in QMS, CAR’s, Calibrations and EDOCS creation of team member’s profiles.
  • Performing internal audits.
  • Prepare quality control reports including data analysis, and maintain metric capture programs, trending activities and implementing the QC plan.
  • Assuring products and processes meet required customer and internal quality standards and requirements for the branch.
  • Maintain a Quality System meeting customer and registration system requirements.
  • Conduct training to meet company and audit requirements
  • Identify process and product deficiencies and research improvements.
  • Perform calibrations as required, and maintain records.
  • Set up and participate in QATs and meetings.
  • Manage Temp service providers records for new and archived employees within our Edocs system.
  • Keep information updated in the Quality Management Systems (QMS)
  • Train/assist employees in department procedures and performance expectations.
  • Motivate production/quality performances and document deficiencies.
  • Lead continuous improvement initiatives to enhance quality and efficiency.
  • Special projects as assigned.
Key Responsibilities
  • Identify and institute corrective action investigations, determining root causes and defining corrective/preventive action measures.
  • Interface with customer quality representatives concerning problems with quality assurance and assure that effective corrective action is implemented, including conducting internal and external audits and validation reports of CAR’s implemented.
  • Support safety processes, requirements and culture.
  • Support the ISO/ & TL-9000 V R6.1/R5.5 certification process and maintaining quality System.
  • Report to Branch Manager on quality issues, trends and losses. Managing monthly KPI reports for branch.
  • Manage and conduct monthly Safety meetings and monthly audits and inspections of equipment.
  • Manage and drive 5S housekeeping audits and reports.
  • Drive Quality Management systems in QMS, CAR’s, Calibrations and EDOCS creation of team member’s profiles.
  • Performing internal audits.
  • Prepare quality control reports including data analysis, and maintain metric capture programs, trending activities and implementing the QC plan.
  • Assuring products and processes meet required customer and internal quality standards and requirements for the branch.
  • Maintain a Quality System meeting customer and registration system requirements.
  • Conduct training to meet company and audit requirements
  • Identify process and product deficiencies and research improvements.
  • Perform calibrations as required, and maintain records.
  • Set up and participate in QATs and meetings.
  • Manage Temp service providers records for new and archived employees within our Edocs system.
  • Keep information updated in the Quality Management Systems (QMS)
  • Train/assist employees in department procedures and performance expectations.
  • Motivate production/quality performances and document deficiencies.
  • Lead continuous improvement initiatives to enhance quality and efficiency.
  • Special projects as…
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