Customer Experience Leader
Job in
Kelowna, BC, Canada
Listed on 2026-06-10
Listing for:
Primus Workforce
Full Time
position Listed on 2026-06-10
Job specializations:
-
Retail
Customer Service Rep, Retail Associate/ Customer Service -
Sales
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Become a pivotal part of customer satisfaction as a Customer Experience Representative with Primus Workforce. Your role will drive product introduction and lead qualification in-store.
This position requires you to engage directly with customers, assisting them in understanding available products and addressing inquiries. You will play a crucial role in building customer rapport and converting interest into sales opportunities. Your ability to track customer feedback and interactions through CRM systems will refine the sales strategy. Maintain an organized retail workplace with essential promotional materials.
Key Responsibilities- Actively engage with in-store customers
- Answer questions and advise on product choices
- Identify potential leads and their interests
- Report customer interactions within CRM
- Ensure the retail space is well-presented
- Experience in retail or customer‑facing roles
- Excellent interpersonal communication
- Skilled in product presentations
- Self‑motivated in busy environments
- Basic knowledge of lead‑tracking tools
Become an integral force in customer experience at Primus Workforce.
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