Store Manager, Peachtree Square

Store General Manager
What You’ll Do
Responsibilities include leadership and operational oversight for the store.

Customer Service

Ensure execution of the Customer Experience and resolves all customer concerns.

Meets established service level agreements for in‑store services and order fulfillment.

Provide exceptional omni‑channel experience by offering in‑store eCommerce sales and fulfilling eCommerce orders within defined service levels.

Operations

Demonstrates and follows up on execution of visual compliance standards, store maintenance and pricing standards.

Leads the implementation and execution of standard operating procedures (SOPs).

Responsible for delivering annual corporate shrink targets through team education, enforcement of LP and audit standards, and rigid inventory control.

Follows and ensures compliance of all corporate LP, Cash and Audit, and OH&S policies and procedures.

Ensures processes and systems are followed for the execution of tech shop service programs, including maintenance and compliance standards.

Creates efficient store weekly scheduling for both sales and support functions.

Training

Provide continuous feedback and coaching to management & team members based on key metrics and observed behaviours through huddles, one‑on‑ones, and performance management coaching programs.

Create development plans and conduct annual appraisals for management team and direct reports.

Develops and leads recruiting and hiring strategy for store, maintains a complete team.

Leadership

Acts as a brand ambassador, promoting the store, brands, and people internally and externally.

Continually motivates team and performance through recognition programs, store contests, customer compliments, etc.

Maintains Sport Chek performance management expectations (feedback / coaching); this includes progressive discipline where necessary.

Promotes and maintains a positive and motivating work environment (safe, inclusive, empowering).

What You Bring

Proven ability to coach, mentor and develop department team and store team, through setting expectations, communication, coaching, feedback, and ongoing support.

Results driven with the ability to build and manage a daily, weekly game plan for the department and store.

Exceptional communication and organizational skills.

Superior training and mentoring skills.

3‑5 years retail management experience required.

High energy, enthusiasm, and a drive to succeed.

Basic computer skills required.

Benefits

Comprehensive benefits and retirement programs.

Performance incentives.

Other perks to support your well‑being.

Career growth opportunities and product discounts.

Typical salary range: $53,900 to $70,900, based on experience, job‑related knowledge, skills, and other factors.

Accommodations
We welcome and encourage candidates from equity‑seeking groups and will provide accommodation during the application process upon request.

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