Shift supervisor, Retail

Position: Shift Supervisor at Starbucks
Location: Penticton

Join the team as Shift Supervisor at Starbucks, where your leadership will fuel our customer-first philosophy. Deliver quality service while managing daily operations.

In your role as Shift Supervisor at Starbucks, you will assist in executing store operations, enhancing the customer experience through superior service. You’ll lead partners, ensure adherence to operational standards, and maintain a positive work environment that reflects Starbucks' values. Your goal will be to deliver a memorable customer experience while supporting your team.

Key Responsibilities:

• Oversee daily store operations and partner performance

• Maintain composure and standards during busy periods

• Anticipate customer needs and strategize responses

• Educate new partners on best practices and company values

• Ensure health and safety standards are met at all times

Requirements:

• Proven experience in customer service settings

• Leadership skills to guide and motivate others

• Strong communication and team-building abilities

• Understanding of retail operations and customer dynamics

• Ability to work collaboratively and effectively

Lead your team and shape the Starbucks experience as a Shift Supervisor, creating a workplace where everyone thrives.
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