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Customer Service; Penticton

Job in Penticton, Kelowna, BC, Canada
Listing for: Pro-Line Building Materials
Full Time position
Listed on 2026-06-14
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 30000 - 60000 CAD Yearly CAD 30000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Customer Service (Penticton)
Location: Penticton

Pro – Line Construction Materials Ltd.

We are a proud supplier to the wall and ceiling industry. Our growth over the past three decades has been driven by competitive pricing and reliable service.

Position:
Inside Sales Representative / Customer Service Representative

Full‑time, permanent. Monday to Friday.

Responsibilities
  • Work with customers, answering telephone inquiries.
  • Maintain product price points and identity tickets on shelf displays and hooks.
  • Handle customer complaints in a positive and constructive manner.
  • Approve returns and issue credit memos for returned goods.
  • Identify defective products and apply return goods tags.
  • Keep merchandise displays fresh, attractive, and properly tagged.
  • Become familiar with all products sold in the department.
  • Attend all training courses as requested by management (store procedures, safety, products, etc.).
  • Be fully knowledgeable about company policy and procedures.
  • Be friendly, courteous, and helpful to all customers and staff.
  • Be prepared to work in other departments as required or requested by the Manager.
Qualifications
  • Physically fit and able to lift more than 20 lbs.
  • Fluent in English.
  • Team player.
  • Attention to detail.
Benefits
  • Extended medical and dental coverage (after 3 months).
  • MSP coverage (after 3 months).
  • RRSP matching.
  • Support with additional training.
EEO Statement

We value diversity and inclusion and encourage all qualified people to apply. We will review applications as they are received and look forward to hearing from you.

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