SalonCentric Store Associate part-time

Store Associate – Kelowna – Part-time

Salon Centric is the premier national distributor of salon professional products in the U.S. founded by L’Oréal USA in 2008. Salon Centric has 585 corporate stores and 260 StateǀRDA stores in the US, and is expanding into Canada with its first presence in Ontario (2023), British Columbia (2024) and upcoming expansions into Quebec (2025 and 2026).

• Ensure high levels of customer satisfaction through excellent sales service.
• Assess customers’ needs and provide assistance and information on product features.
• Welcome customers to the store and answer their queries.
• Follow and achieve department’s sales goals on a monthly, quarterly, and yearly basis.
• “Go the extra mile” to drive sales.
• Maintain in-stock and presentable condition of assigned areas.
• Actively seek out customers in store.
• Remain knowledgeable on products offered and discuss available options.
• Process POS (point of sale) purchases.
• Cross‑sell products.
• Handle returns of merchandise.
• Team up with co-workers to ensure proper customer service.
• Build productive trust relationships with customers.
• Comply with inventory control procedures.

This is a part-time opportunity.

Applicants must have weekend availability.

• Industry experience is a definite asset.
• Excellent English communication skills are a necessity.
• 2 years of sales experience.
• Strong organization and time management capabilities.
• Proficient written and verbal communication skills.
• Ability to multi‑task and thrive in a fast‑paced environment.
• Team player.
• Able to learn quickly and maintain a high level of product knowledge.
• Strong customer service orientation.

Our company is an equal opportunity employer, and we are committed to promoting a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals, regardless of race, ethnicity, religion, gender, age, national origin, sexual orientation, disability, or any other legally protected status.

We are also committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodations at any stage of the recruitment process, please let us know and we will work with you to meet your needs.

Our goal is to create a welcoming and inclusive environment where all employees feel valued and supported, and where everyone has equal opportunities to succeed.