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E-commerce Associate
Job Description & How to Apply Below
E-commerce Associate (Weekend availability is a requirement)
- Location :
Penticton, BC
- Job Type :
Fulltime, Parttime
Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada's most iconic and trusted companies? We're 100 years young and we need you!!
Job summary
The E-commerce Associate works in a fast-paced environment. The role involves processing online customer orders and handling customer inquiries.
Benefits:
- An amazingly friendly team
- Continued career opportunities
- Profit-sharing (conditions apply)
- Employee discount
- Diverse, inclusive and safe working environment
- Work-life balance
- Flexible work hours
- Ongoing training and learning
- Scholarship opportunities
- Reward and recognition program
- Group benefit plan (conditions apply)
- On-site parking
- Public transportation nearby
- Free coffee
- Working for an employer that's involved in the community
- Working for a locally owned business
- And much more!!
Responsibilities:
- Pick, pack and process pick-up and ship-to-home orders in the online orders system.
- Offer replacement products or substituted products to customers for unpicked quantities.
- Update the online orders system with the quantities, storage and pick-up locations, and reason codes for unpicked quantities (if applicable).
- Print receipts and order labels, and attach receipts to the customer orders.
- Put the products in a storage location close to the customer pick-up area.
- Investigate pick-up orders that have not been picked up by the customer.
- Ensure compliance with Health and Safety regulations.
Requirements / Skills
- No experience is required!!! – We will provide all the training you need!
- Ability to work shifts (days, evenings, week-ends and holidays)
- Ability to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, using a ladder, twisting, turning and reaching
- Strong computer and organizational skills
- Approachable
- Ability to work in a fast-paced environment
- Ability to find solutions to problems, adapt and cope with challenging situations and make decisions
- Attention to detail
Position Requirements
10+ Years
work experience
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