Product Operations Lead | ORCHARD PARK

Who We Are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in.

As a company, we focus on creating positive change to build a healthier, thriving future.

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in.

As a company, we focus on creating positive change to build a healthier, thriving future.

This role is for an existing vacancy. When a Pop-Up location first opens, the initial roles are considered new vacancies. Any future openings at that same location are classified as existing vacancies.

Cet emploi concerne un poste vacant existant. Lorsqu’un nouveau magasin éphémère ouvre, les postes initiaux sont considérés comme de nouveaux postes vacants. Toute autre ouverture future au même endroit sera classée comme des postes vacants existants.

In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

The Product Operations Lead is a part of the store leadership team responsible for executing on the store product strategy, including product operations and inventory management. They are responsible for leading inventory shifts, overseeing all back of house (BOH) product operations, and ensuring both the floor and BOH are stocked and well-organized. The Product Operations Lead provides input to team member performance evaluations, recommendations into store hiring decisions, and acts as Supervisor on Duty (SOD) while leading inventory shifts.

The Product Operations Lead also oversees and delivers a world-class guest (i.e., customer) experience when scheduled to work on the floor.

• Collaborate with store leadership to bring product strategy to life.
• Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with standard operating procedures (SOPs).
• Ensure execution of product actions (e.g., pull backs, consolidations, repricing).
• Engage team members in inventory management by creating a fun and productive atmosphere for the shift.
• Monitor product levels and communicate findings to support sell-through strategy and optimal product availability for the guest.
• Review and interpret daily business data and metrics to inform actions, for example analyzing product sell-through data to provide recommendations to store leadership regarding product focus or, for outlets, pricing.
• Participate in the store’s hiring process, including recruitment, selection and hiring recommendations, onboarding, and training.
• Address team member performance and support their ongoing learning and development by providing direct feedback and in-the-moment recognition, coaching, demonstrations, and hands‑on experiences.
• Contribute to a respectful and inclusive team environment by establishing supportive working relationships with team members.
• When serving as Supervisor on Duty during store open hours, move dynamically and lead from the floor to ensure every guest…