Customer Service Team Member at Michaels

Join Michaels in Kelowna, BC, as a Customer Service Team Member dedicated to delivering exceptional shopping experiences. Provide friendly service, fast checkout, and assist customers in locating products.

In this role, you will engage with customers, promote loyalty programs, and assist with various store operations. Successful candidates should ideally have retail or customer service experience, along with a knack for merchandise recovery and store maintenance.

Key Responsibilities:

• Assist customers in finding products and solutions

• Provide fast and friendly checkout services

• Promote the Rewards program and complete enrollments

• Educate customers on the Voice of Customer survey

• Participate in stock and merchandising processes

Requirements:

• Preferred retail and/or customer service experience

• Ability to stand for long periods

• Capability to lift heavy boxes and reach high shelves

• Willingness to work flexible hours including nights and weekends

• Respectful interaction with customers and team members

Deliver exceptional customer service and make a positive impact at Michaels, fostering creativity and celebration.