Casual Sales Associate

Who We Are  For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement  The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

POSITION PURPOSE

SUMMARY:

The Sales Associate assists in all areas of the Thrift Store's operation including: the efficient and effective reclamation, processing or distribution of warehouse goods; provides quality customer service; participation in the maintenance of an effective and attractive display merchandise in order to maximize profitability of the store.
RESPONSIBILITIES and Accountabilities:
Provide positive and courteous service to customers
Process customer transactions at the sales counter including cash and debit/credit sales ensuring accuracy and in accordance with policies and procedures
Accurate opening and closing of store procedures when required, including POS terminals and till
Assist in keeping the general sales floor neat & clean and assure product displays are kept full and are tidy
Keep stock rotated as per schedule or as directed by supervisor
Implements store layout plans to attract customers including window displays and merchandise displays;
Arrange and display sales items
Work with volunteers as assigned
Ensure workstations for volunteers are clear and ready before they arrive
Receives, sorts, stores and prices donations as per directions and standards
Process donated items by unloading, sorting, packing, storing, bailing and reloading the donations
Lifts and relocates bags and boxes to determined areas as required. Assists with heavy lifting as required
Climbs ladders and stores seasonal product in overhead storage bins
Separates recycling and garbage, and processes both according to the direction given, including into truck for removal
Meets assigned daily targets; counts, weighs and record incoming and outgoing donations
Maintains general cleanliness along with the safety and functionality of warehouse and property in accordance with all safety policies and guidelines
May operate the forklift to move goods as necessary after sufficient training
Shares janitorial duties in common spaces such as washroom and kitchen
Performs other duties as assigned
CRITICAL RELATIONSHIP MANAGEMENT:  Able to communicate cordially with staff, volunteers, donors, customers, and neighbours.
Governance Boards and Councils: none
Internal: staff, volunteers, customers
External: neighbours, visitors
MANAGERIAL RESPONSIBILITY:

Reports to:

Thrift Store Manager
Direct reports: none
FINANCIAL AND MATERIALS MANAGEMENT:  No financial responsibilities
Minor material responsibilities (cleaning supplies, tools, and equipment)

WORKING CONDITIONS:

Physical Effort/Dexterity Required The performance of the job requires frequently standing for long periods of time, twisting, bending, crouching, reaching overhead, pulling and pushing, kneeling & lifting up to 25 pounds
Concentration Required The performance of the job requires frequent safety awareness and sorting of donations
Attention to detail, problem solving and analytical skills
Strong sense of integrity and confidentiality with…