Seasonal Retail Manager - Orchard Park

Seasonal Holiday Retail Manager - Orchard Park
Job Category  :  Sales

Full-Time

Rate : $22 CAD per hour

Locations
Showing 1 location

About Us
Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year.

As our  Local Manager , you'll lead the team responsible for creating magical holiday memories for children and families. You'll oversee daily photo operations, drive sales and service excellence, and ensure every family enjoys a memorable Santa visit, exceptional photo experience, and outstanding guest service from start to finish.

Why You’ll Love Working with Us:

Build valuable leadership experience  developing skills in team leadership, staffing and scheduling, coaching, sales performance, problem-solving, and delivering exceptional guest experiences

Same day pay options  for early access to your paycheck

Employee Referral Program

A fun, fast-paced environment  where you’ll lead a team that helps create memorable experiences for families

Opportunities beyond the season  — return for future holiday seasons and explore growth opportunities within our souvenir photography division, where available

Exclusive Holiday Perks for You & Your Family:

One free visit with Santa for friends and family including:

10 photo prints

10 free holiday cards from Shutterfly

A personalized digital message from Santa, powered by Portable North Pole

3 free months of access to Pixie Post, our digital greeting card platform

What You’ll Do:

Foster a positive, team-focused work environment

Create schedules and ensure proper staffing coverage

Recruit, hire, train, and onboard team members

Oversee daily operations and site performance

Respond promptly to business calls and emails

Drive sales, cash handling compliance, and team performance

Verify and submit daily deposits and financial paperwork

Coach team members to deliver exceptional guest service

Build strong relationships with venue partners and vendors

Partner with host venues to support efficient operations

Resolve guest concerns and ensure positive experiences

Manage seasonal setup, breakdown, and equipment security

Perform additional duties as assigned

What We’re Looking For

Must Haves:

Must be at least 18 years of age

Strong communication, organization, time management, and problem-solving skills

Ability to lead a team, work independently, and make sound decisions

Availability to attend required pre-season training

Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods

Availability to work approximately 40 hours per week, with additional hours as business needs require

Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time

Nice to Haves:

Previous leadership or management experience in retail, hospitality, customer service, or a similar environment

High school diploma or equivalent

Ability to use Microsoft Office and other business technology

Experience managing teams or operations across multiple locations

Demonstrated success driving sales, guest experience, and operational results

Experience with scheduling, training, coaching, and developing team members

We Work Together to Win Together

Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life.

Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company’s success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.